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Recreation Authority Policies

                                                           Program Policies
                               Policies are also available at the Recreation Authority Center.

Program Registration Start: Spring/Summer registration begins second Monday of February
                                                       Fall/Winter registration begins second Monday of August
Program Payment – fees are due at time of registration
Program Registration – a parent/guardian must register anyone under the age of 18 years old

Registration Deadline: Sometimes programs are canceled because patrons wait too long to register. Most programs, unless otherwise noted, will have a registration deadline of two business days prior to the program start date (example: if the program is scheduled to start on a Friday, registration deadline will be on Wednesday. Monday program start dates will have a registration deadline of the prior Thursday). Please register early to avoid disappointment

Late Registration Policy: Registration may be taken after the deadline, if in fact, the program has reached their minimum and there is space available. Waiting to register till the deadline does not guarantee you a spot in the program; the program may already be full. Registrations accepted after the deadline will be assessed a $5 late fee.

Recreation Authority Program Cancellation: The Recreational Authority of Roseville & Eastpointe reserves the right to cancel any class or program and a full refund will be processed.  Online or Credit/Debit registrations will be less the processing fee.  Classes or programs will be canceled prior to the day of class in order to give registered participants adequate notice. However, if a class is scheduled to start on a Monday, notice will be given on the prior Friday.

Individual Cancellations: Should a participant need to cancel out of a class or program a $5 processing fee will be held.  Online or Credit/Debit registrations will be less the processing fee paid at the time of registration on top of the department processing fee.  Sports league refunds will have an additional $25 uniform fee processed, this uniform is yours and will be available for pick up once it is sorted by the Recreation Authority Center.  Participants may cancel out of a class or program and receive a refund until the second week.

Refund Return: A refund check will be processed and mailed 3-4 weeks following the request for the refund.

Rental Polices
Policies are also available at the Recreation Authority Center

 Deposit: A $100 deposit is required for Rooms 1, 2, & 3; a $200 deposit is required for the Activity Center and Multi-Purpose Rooms. No deposit is required for pavilion rentals, full payment is due at the time of booking.  Gym rentals may be booked without payment, balance will be due 10 business days (Monday – Friday) prior to rental date.

Set-up Policy for Room Rentals: Basic 4-hour room rentals are able to utilize a set-up time frame one hour prior to the start time of the rental (example: if your rental is from 4:00 p.m. – 8:00 p.m. you may come in at 3:00 p.m. to set-up). There is no additional set-up time scheduled for pavilion or gym rentals.

Rental Request Deadline: If a rental is requested less than 10 business days of the eventdate, the rental time must be within the pre-scheduled time for the building or park staff hours of that day. No pavilion rentals may be booked if there is not a pre-determined staff scheduled for that park on the requested date.  Rentals booked less than 10 business days from the reservation date will be assessed a $25.00 surcharge.

Cancelation Policy: Room reservations canceled more than 5 business days (Monday – Friday) in advance will be assessed a $50 processing fee. Pavilions & Gym rentals receive 50% of paid fee back if canceled more than 5 business days (Monday-Friday) in advance.  Refund may take 3 – 4 weeks to process and will be mailed to the contact address directly.  Cancellations of less than 5 business days (Monday – Friday) in advance will not be issued a refund.

Remaining Balance for Room Rentals: The balance must be paid 10 business days (Monday – Friday) prior to rental.  If the rental fee is not paid 10 business days (Monday – Friday) in advance, a $25 late fee will be assessed.  If the balance is paid 10 business days (Monday – Friday) or less – the payment must be in cash, money order – no personal checks will be accepted.  All payments must be made during regular business hours, Monday through Friday, 8:30 a.m. – 4:00 p.m.

Items/Services not permitted at Recreation Authority Center:  Professional decorators, event planners, DJ’s, alcohol, candles, hay and table confetti/glitter are NOT permitted in any room.

Park Alcohol Policy: Alcohol is NOT allowed in Roseville Parks. Alcohol is allowed in Eastpointe Parks.Glass is not permitted in any park at any time.

Entertainment Policy for Pavilion Rentals: Any form of additional entertainment (petting farms, inflatables, dunk tank) require an additional form to be completed and returned to our office NO LATER THAN TEN BUSINESS DAYS (Monday - Friday) PRIOR TO SCHEDULED EVENT.  In addition, we DO NOT ALLOW DJ'S or BANDS to perform in park during individual event rentals. Forms will NOT be accepted within ten business days prior to the scheduled rental.

Entertainment Policy for Recreation Authority Center (Gym rentals only): Inflatables require an additional form to be completed and returned to our office NO LATER THAN TEN BUSINESS DAYS (Monday - Friday) PRIOR TO SCHEDULED EVENT. Forms will NOT be accepted within ten business days prior to the scheduled rental. If your party Is having “entertainers” such as clowns, or magicians, a 48-hour notice to the staff is required, however, no additional form is required.

Day of Event: Responsible Party (contract holder) must be on site for the entire rental, the room/gym or pavilion will not be available until renter arrives. Additional names may not be added to the contract.

Deposit Return: Deposit will be refunded and mailed 3-4 weeks following the rental date, provided the condition of the room or pavilion does not require additional maintenance, renter does not exceed rental period and contract requirements are adhered to. If renter contract requirements are not adhered to, amount withheld from the deposit is made by the discretion of the Recreational Authority.